What is Learner-centric Compliance Training?
Learner-Centric training puts learner buy-in and engagement at the forefront. Compliance with the needs of today’s adult learners is just as substantial as compliance with the training regulations if you want employee buy-in, verifiable comprehension, and long retention of your content.
Without learner-centric design:
- Buy-in to generalized training is weak…so it needs to be role relatable.
- Learner focus can lag… so Microlearning training concisely focuses on the objectives.
- Boredom can hinder learning…. So participation and engagement are improved with stimulating media, problem-solving scenarios, social learning, and games.
- Retention can be short… unless you build for the needs of today’s adult learners.
Learner-centric training is an opportunity to build valuable employee-company connections that shouldn’t be missed. The best approach to drive engagement and retention involves building training for the needs of the learners and relating it to company and role-specific situations.
Keeping up with elusive training requirements
Government regulations influence how we do business regardless of industry or company size. In that vein, having a robust compliance training program is essential for keeping everyone in your organization up-to-date and in compliance.
Determining what information to include in your eLearning curriculum and how to deliver it effectively are the biggest challenges organizations face. The needs of your industry, location, and unique enterprise all contribute to the breadth of information your employees must know and incorporate into their work. Evolving compliance regulations and job role changes require continually updated and optimized training. If not, L&D professionals can quickly discover their training is at best obsolescent, and at worse, non-compliant.
Over 80% of the L&D leaders…highlighted that they struggled with a combination of: responding at speed, maintaining quality, and managing stakeholders.1
New technologies and approaches to learning surged in recent years due to remote working, accelerating the implementation of learner-centric training materials. While the technology and content modality selection is important for how people access material, the best approach to drive engagement and retention involves company and role-specific compliance training. Tailored to users and their industry, these approaches create engagement and deliver training effectiveness that helps your organization and staff minimize stress and stay ahead of the curve.
How to improve compliance training
Course design methodology strongly impacts training effectiveness. After all, organizations spanning multiple regions and industries will have different compliance requirements.
Off-the-shelf training materials appear convenient at first glance. They satisfy regulatory requirements while being inexpensive (on the surface) and easy to implement. However, the learning they offer is often too general for your company’s needs and does not provide adequate training to your employees. By attempting to cover multiple industries, employee roles, and regulatory agencies, the material is unable to meet the specific compliance concerns of your company, culture, and environment.
To cover such a broad range of audiences, generic courseware options contain a great deal of excess material that is often irrelevant to your unique situation. This added material requires longer training sessions. It can also be difficult for learners to apply this unnecessary content to their situation or find useful takeaways. For busy employees and their managers, it can be hard to gain buy-in to this type of generalized training over their daily needs of production leading to a breakdown.
Generic training material fails to engage the audience and creates a poor learning culture that can lead to training avoidance and, ultimately, compliance failures.
Online learning that lacks engagement isn’t working. It feels forced upon the employees and there’s resistance, as they don’t see the benefits or any real-world application.” Anonymous learning leader. 2
Effective training puts learner buy-in and engagement at the forefront, speaks to company-specific environments, regulations, and employee roles, and delivers targeted, relevant, and useful information in the shortest amount of time. Tailored training considers your company as a whole, acknowledging the specific requirements you face operating in each situation.
The Benefits of Learner-centric, Company-focused Compliance Curriculum
Training is about more than meeting regulatory requirements. It is an opportunity to build valuable employee-company connections that shouldn’t be missed. Customized compliance training creates and reinforces company culture, shared values, and constructive relationships resulting in a friendlier and safer workplace. Implementing learner-centric training modules highlights the importance of each individual team member and how their actions can benefit —or hurt — themselves or the company. Engaged employees promote accountability within the organization by raising safety concerns, reporting issues, and offering solutions for compliance implementation. Encouraging more active employee participation elevates expectations for themselves and their colleagues.
What Do Modern Learners Want?
50% of learners want more personalization. 3
In the modern work environment, learners are looking for flexible and relatable training sessions with clear expectations and no guesswork. Courseware must be relevant to their roles and applicable to their everyday responsibilities. In short, learners want to see themselves in their training modules.
Effective strategies to increase employee participation and retention include microlearning, interactive learning, and social learning. Microlearning training sessions are condensed sessions that are less overwhelming and can fit more readily into your employees’ busy schedules. They want training to be very concise and cover only content that they will immediately need or use — no more, no less.
25% of leaders highlighted microlearning as the approach that worked best in their organization. 4
Interactive learning promotes active participation and combats boredom. Video and social learning nurture cross-departmental relationships by building on active participation and increasing social interaction through problem-solving scenarios and games. Using these techniques gives incentive for employee engagement by allowing them to be more involved in their training experience.
Partner With Ingenuiti to Create a Custom Training Solution for Your Organization
At Ingenuiti, we understand that even common compliance training topics are most effective if they are relatable to the learner. That’s why we create courseware that centers on the learner’s work environment, tools, and situations they experience every day.
We specialize in:
- Custom eLearning Development
- Custom Performance Support solutions
- Periodic micro-learning for reinforcement
Across-the-Board Experience:
Ingenuiti works with you to solve all your compliance learning challenges across industries, regulations, and content domains.
Our goal is to create high-impact learning that users find engaging and valuable. Using advanced technology — including AI and machine learning — we are able to personalize and adapt to each learner’s strengths and weaknesses. Our award-winning learning experiences feature microlearning, valid and reliable test-out options, and well-formulated blended delivery interventions.
We have the expertise to globalize your courseware for international learners so they can readily understand and apply regulations and standards consistently and effectively.
Ready to get started?
Contact our team today for more information on how to partner with Ingenuiti on your training needs.
References
¹, ², ³,⁴ “Training Trends Report 2022.” Elucidat,
