Blended Learning Journey for People Leader Development
Industry: Medical
Services: Micro Learning, Blended Learning Leadership Development
Company region: North America
Background
A fast-growing life sciences company sought to upskill its people leaders, refining their skills to address new and complex HR topics. Initially the client considered developing new courseware, but after being introduced to a Rapid Design approach by Ingenuiti, they were able to meet and exceed their business objectives without the expense of all new development.
Key Challenges
The company faced several challenges in developing its people leader development program:
- Unclear Roadmap: The client lacked a clear roadmap to achieve its vision for upskilling people leaders.
- Underutilized Assets: Existing learning assets were underutilized.
- Difficult Conversations: The workforce struggled with managing difficult conversations.
- Focus on Completion: There was a predominant focus on course completion rather than skill development.
Solution
Ingenuiti partnered with the life sciences company to implement a comprehensive solution:
- Rapid Design Process: A Rapid Design process was conducted with key stakeholders to clarify project goals and identify opportunities.
- Design Document: A Design Document was created to serve as the blueprint and program architecture.
- Learning Ecosystem: A learning/performance ecosystem was architected, incorporating a Learning Journey and a SharePoint blueprint that leveraged new and existing content.
- Multimodal Assets: Assets were designed and developed in multiple modalities, including Storyline eLearning, RISE microlearning, micro-podcasts, and virtual Instructor-Led Trainings (vILTs).
Results
The blended learning journey delivered significant outcomes:
- Learning Ecosystem: A diverse learning and performance ecosystem was created, enabling learning within the flow of work.
- Clear Roadmap: The project provided a roadmap to ensure effective budget utilization, optimized development time, and a validated approach.
- Improved Learning Experience: Learners rated the solution as a better learning experience.
- Scaffolded Skill Building: Skill-building was scaffolded in a logical way that supported learning retention.
- Effective Conversations: People leaders gained the competence and confidence to lead effective conversations on challenging HR topics through practice.
- Enhanced Asset Accessibility: A redesigned SharePoint interface improved visibility, access, and engagement with learning assets.
- Increased ROI: The program improved the ROI and utilization rates of previously created assets.
Conclusion
Ingenuiti’s blended learning journey provided a comprehensive solution for upskilling people leaders in the life sciences company. By addressing the challenges of an unclear roadmap, underutilized assets, difficulty with managing conversations, and a focus on completion over skill development, the program created a dynamic learning ecosystem that fostered continuous growth and improved performance. The successful integration of various learning modalities, including microlearning and virtual training, ensured an engaging and effective learning experience. This initiative serves as a model for future learning development efforts, demonstrating the value of a holistic and learner-centric approach to leadership development.
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